Return Policy

We hope that you will be 100% satisfied with your purchase. If for one reason or another, one of our products does not meet your expectations, we apologize in advance and will work with you to rectify the matter as soon as possible. Please read the following carefully:

Upon receipt of our product:

1. Please examine all products upon receipt. If the package is damaged in transit, do not accept the shipment, unless you can determine that the product inside has not been damaged. You may open the package to see if the damaged packaging has impacted your purchase. In the event that your package is damaged, immediately notify both the shipping company and us.

2. To follow our return procedure, please contact our Customer Service staff by e-mailing us at mandelei@post.gmail.com. We will replace your purchase immediately at no charge and pay for all associated shipping costs.     

3. If you are not satisfied with your purchase, we will allow you 30 days to notify us that you need to return your merchandise no questions asked, this includes if it has been received as a gift. Items that are in their original brand new condition and in their original packaging will be refunded for the full amount of the product. You will be responsible for return shipping costs by Registered Airmail. Please contact our Customer Service staff by e-mailing us at mandelei@post.gmail.com if you would like to return your product. Please note that any cosmetic products that have been opened (whether used or unused) cannot under any circumstances be returned.

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